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Research Solutions
Maven applies bespoke research solutions using qualitative and quantitative research methods, providing essential insights to your market place, your competitors, your customers, stakeholders and your employees.
Understanding your customers total experience of your products, services and competition is no easy task, with that in mind we have developed our thinking around the Total Experience Assessment.
Our application of PZB Gap Analysis (Speller 1992) Methodology which has been applied by Balfour Beatty, Marks and Spencer and Mercedes-Benz, is also recognised by the British Quality Foundation (BQF).
Our core key research solutions, supporting further bespoke design are listed on the left. Please follow the links to learn more about our techniques.
If you would like to discuss your needs with one of the team please use the contact form or call us on 01494 688400.
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“I give Maven 10 out of 10 for overall satisfaction. They always provide the service we expect, and go beyond expectations by providing the flexibility to change according to our needs. ”
Yorkshire Water |
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