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Market Research Solutions

Maven® carries out market research using qualitative and quantitative research methods to give you the necessary competitor insight

Our highly successful Gap Analysis Methodology which has been used by British Gas, Marks and Spencer and Mercedes-Benz, to mention a few, is also approved by the British Quality Foundation (BQF).

	customer satisfaction Maven® carries out market research using qualitative and quantitative research methods to give you the necessary competitor insight
	employee loyalty Customers' perceptions of service quality are pre-dominantly driven by the employees of the service provider.
	ad hoc research Whether you require 500 interviews conducted on a pre-written questionnaire or a focus group managed with residents of a specific town we are able to provide the expertise to ensure that your research requirements are fulfilled to the highest standards.