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Construction
Our research solutions differentiate our approach to understanding business environments. Aligned to customers business objectives our effective research tools provide insight to the perception of customers, competitors, partners and staff in addition to identifying services that differentiate organisations from competitors.
We have provided research to the following construction companies:
Many of these companies have used the PZB Gap Analysis model as a basis for building a research strategy. This provides an understanding of customer expectation and the extent to which their business is meeting customer needs.
Maven has the capability to provide a 360° view gap analysis encompassing customers, stakeholders, suppliers and employees. This approach enables an in depth understanding of business environments. Focused insight enables implementation of improvement actions that can enhance supply chain services and deliver improved business results.
If you want to know more about our experience within the construction sector, please contact us and one of our specialists will be in touch.
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“Cementation Foundations Skanska has formulated an excellent relationship with Maven. We are using the customer research results to formulate action plans which will narrow any perceived gaps in image and service delivery resulting in mutual benefits for the
future.”
Cementation Foundations Skanska
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