home about us solutions services clients sectors news careers contact us

Overview

Total Experience Assessment
Customer Research
Employee Research
Recruitment Evaluation
Benchmarking
Gap Analysis
CSM Pro
360 Degree Business View
Qualitative Research
The Thinking Shed
Adhoc Research

Adhoc Research

Whether you require 500 interviews conducted on a pre-written questionnaire or a focus group managed with residents of a specific town we are able to provide the expertise to ensure that your research requirements are fulfilled to the highest standards.

 

Maven will provide as much or as little input as your team and budget requires, but will always conduct every stage of your research to the highest of standards.
View our quality accreditations.

 

We offer services including field interviewing, mystery shopping, CATI interviewing, Internet research, email, postal and face-to-face services; all of these offerings are backed up by experienced script-writers, scanning facilities and management teams. Whether you need a full service agency or just field and tabs, Maven can provide an efficient and effective service.


Yorkshire Water’s aim to provide ‘a great customer experience’ is supported by Maven’s ongoing telephone research. Maven provides efficient project management, meaning our results are reliable, accurate and always provided in a timely manner.
Yorkshire Water