Business Services
Maven Research has been working with Business Services clients for many years now, helping them understand the strengths and weaknesses of the often complex relationship with their customers. Providing a highly skilled service to their ever more expectant customers is essential to the survival of their company.
Current Clients:
The companies who we currently work with include:
- Dimension Data
- Bailey Teswaine
- Vodafone
- Algorithmics
- Colliers CRE
- G4Securicor
- St John Ambulance
- Iceberg Marketing
- Carbon Trust
Research Expertise
Maven Research is highly skilled in conducting executive level research, understanding that the people you want to talk to are professional executives, just like you, and it is essential that we conduct the research in a very professional manner.
We conduct business to business research with all levels of contact within a customer company, from CEO down and we always treat each individual with the respect and courtesy that they expect. We realise that when we are talking to your customers we are representing you as a business!
Research Scope
Our work within the Business Services sector covers all research aspects, including:
- Customer satisfaction
- Customer loyalty
- Employee Engagement
- Employee loyalty
- Brand awareness
- Product assessment
We utilise our full range of methodologies in order to ensure that the respondents are comfortable in giving their feedback and that they see the whole process as being highly professional:
- Executive one-to-one interviews
- Focus Groups
- Telephone questionnaires
- Web and/or email questionnaires
- Postal questionnaires
Business Services - The Team
Should you require any further information relating to the work that Maven Research carries out in the Business Services Sector then please feel free to contact any one of the team:
Barry McKeich - Sector Head
Adam Camm
Steven Faulkner
Lisa Allan
case studies
